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FREQUENTLY ASKED QUESTIONS
When the order payment is taken of my bank account?
You won’t be charged until an order is proceed. Payment will be taken on the day you validate your oder to cover the cost of all goods ordered and any alternative goods at the instore selling price that day as well as the delivery charge.
Delivery charges for orders from the Online Shop?
The delivery charges will be calculated at Checkout. For bulk purchase, a quote request is preferred in order to apply promotions.
What exactly happens after ordering?
When an order is placed, you will be notified by email of the validation. A member staff will call you to give you all the necessary information: delivery times, shipping methods and sending all customs clearance papers. Once your order has been sent, an email with your delivery number will be sent to you so that you can track your shipment.
Do you have questions about how we can help your company?
Send us an email and we’ll get in touch shortly.